PicktureThat!
PicktureThat!

FAQ

How durable is my picture bracelet?

Your bracelet is very durable! It is scratch resistant (we thoroughly tested it and it passed all tests with flying colors). It is stain resistant (raspberry juice wiped right off). It is water resistant (it survived white water rafting down the Snake River in Jackson Hole, Wyoming and it looked so cute in its little life jacket!). It’s bullet proof…oops! We’re getting carried away. The point is – it’s very durable and while we did all these things to test it, we don’t recommend you treat your bracelet like that. Resistant does not mean indestructible.

How do I care for my picture bracelet?

There’s not much you have to do. If it gets dirty, simply wipe it off with a soft, damp cloth. We don’t recommend sleeping with your bracelet on – as you’re sleeping the bracelet may slide up your arm and get stuck in one position and like most jewelry, the moisture from your skin can interact with the metal and cause a discoloration on your arm. This isn’t a problem in the daytime because of the movement of the bracelet.

Do you have a store I can come visit?

No, not at the moment. You can contact us either through email or writing to us at our address found on the contact page.

Do you sell outside of the U.S.?

Currently we only ship to the U.S. and Canada. Shipping to Canada is USPS Priority Mail and costs $19.95.

What size are the picture bracelets?

The bracelet is a metal cuff so it is adjustable and fits wrists that measure from 5.5″ – 7.25″ when measured at the wrist bone. To see the extent your bracelet can be adjusted and how to adjust it, watch the video here.

Can I return my bracelet?

We have you covered! If you’re not satisfied with your bracelet, just contact us within 30 days to return your bracelet.

How much is a picture bracelet?

$26 to $29 depending on which bracelet you choose. $2.99 for our flat rate shipping and $0 taxes, unless you’re ordering from Utah, because we hate them as much as you do!

How much will shipping cost me?

If you live in the U.S., we have a flat rate shipping fee of $2.99. We can also ship overnight for $27. Shipments to Canada are sent USPS Priority Mail and costs $19.95.

How long will it take to receive my bracelet?

Up to 2 weeks, but since we hate waiting for packages as much as you do, we usually get your bracelet out sooner!

What format/file type do I need to upload my photos in?

Your photos should be a GIF, JPEG, or PNG. A PDF or Word Document file is not acceptable.

Tell me more about my “Give Back” donation.

Our Give Back organizations are ones we support because we believe they are making a difference in the world. Whenever you place an order you get to choose which one you would like us to send $1.00 to. Once a month, we tally up the donations and send them off.